SPECIAL INFORMATION COVID-19 (20/03/2020)
As a manufacturer of adapted sports equipment, Quadrix is not a health actor contributing to the management of the health crisis. That is why we maintain only a minimum activity for the management of the service.
The well-being of our clients and teams has always been at the heart of our concerns, which is why we take all necessary steps to ensure the safety of our staff and comply with government directives:
1. Our logistics operations have been adapted to allow the safety of our employees as well as the respect of hygiene rules when processing return and service packages.We remind you that there is no risk of contamination related to the delivery or receipt of a package (source: WHO).
Our suppliers also take these measures into consideration, which is why we cannot guarantee delivery times. Until further information, postal services are maintained.
2. In order to answer you better and serve it is better to contact us by email specifying the object ( SAV – Assistance – Commercial )
This new organization may result in a slightly longer contact time than usual.
We will, of course, keep you informed of developments and possible changes to follow the safety directives.
Reminder of hygiene instructions and barrier actions
Take care of yourself, stay home.
The Quadrix team